
HOW TO CREATE A BUSINESS CASE FOR INVESTING IN L&D THAT GETS A 'YES'
1
4
0
Have you ever noticed that when budgets get tight, L&D is often first in line for the "do more with less" memo?
You’re not imagining it.Research shows that Learning and Development teams are under mounting pressure to deliver more impact with shrinking resources. This trend was echoed again and again at last week's Learning Technologies Expo at London's ExCeL.
But here’s the thing. It’s not that boards don't care about learning. It’s that they don’t always see the direct business case.
And that’s your superpower.
If you can translate learning needs into commercial outcomes, you'll turn L&D from a cost centre into a strategic priority.
Here’s how to build a business case for L&D investment that’s impossible to ignore…

1. Lead with Commercial Goals, Not Learning Jargon
You love talking about engagement rates, blended learning solutions, and spaced repetition. (We do too.)But the C-suite wants to hear about revenue, risk, and retention.
The fix: Anchor your business case to their language.
How will this training protect revenue?
How will it reduce operational risks?
How will it improve staff retention (and cut hiring costs)?
When Popcorn designs digital learning solutions, we don't just promise engagement, we promise measurable business impact.
2. Quantify the Problem (Pain First, Then Promise)
Start by showing the pain of doing nothing. (A little storytelling goes a long way here.)
Example:
"Our customer complaints have risen 15% in the last quarter, costing £120k in lost business."
"Managers report a 30% skill gap in leading remote teams, leading to lower productivity."
Then introduce your learning solution as the logical, cost-effective fix.
At the Learning Technologies Expo, several L&D leaders shared that data-driven storytelling, combining emotional appeal with cold, hard numbers, is winning boardroom battles right now.
3. Forecast Clear, Tangible ROI
Don't just talk about “developing leadership skills” or “building resilience.”Forecast what the board will get back.
Examples:
"Our Leadership Development Program is expected to reduce management turnover by 20%, saving approximately £250,000 in recruitment costs."
"Custom eLearning Content focused on compliance could cut our regulatory risk profile by 40%, avoiding potential fines."
Tip: Use evidence from your Learning Impact Evaluation, pilot programmes, or even external case studies to strengthen your projections.
4. Show a Phased, Low-Risk Plan
Boards are naturally risk-averse. Big bang = big fear.
The fix: Propose a phased approach.Start with a pilot - perhaps using microlearning development or interactive eLearning modules - and build in clear review points.
A pilot phase allows you to gather early results before full-scale rollout. It builds confidence (and usually wins the next round of funding!)
5. Bring Allies Into the Room
It’s not just about what you say, it’s about who says it with you.
The fix: Pre-sell your business case to key influencers before the final presentation.Get a senior sponsor from Operations, Compliance, or HR to endorse the learning need. Better still, have them co-present if you can.
Nothing wins boardroom buy-in like cross-departmental support.
Final Thought: Make It Impossible to Say No
The best business cases for L&D are about precision, proof, and persuasion.
Remember:
Speak commercial, not just instructional.
Make the pain of doing nothing bigger than the pain of investing.
Forecast credible, tangible results.
Offer a phased, low-risk plan.
Rally powerful allies.
At Popcorn, we help clients build corporate training solutions that start with strategy and end with measurable success.
Because when L&D leads with impact, the board says "yes". And keeps saying it.